The Microsoft Store is an important part of Windows. Unfortunately, it’s not uncommon to experience issues with store apps or the store itself; for example, you may encounter a common error that mentions that “Microsoft Store cache may be damaged”.

When this happens, you won’t be able to download brand new apps or update those installed in the Microsoft Store. In some cases, you won’t even be able to open the Microsoft Store app. This can be very aggravating, so let’s see what you can do when you encounter this error.

First Steps in Fixing Microsoft Store Cache Damaged Error

Whenever you have a problem with Windows, restarting the tool should be your first step to fixing it. Giving your PC a restart could give it the clean slate it needed to get the Microsoft Store back on track.

If that doesn’t work, you can close all running Microsoft apps and try accessing the Store again to see if the error persists. Finally, try blocking all other apps (especially third-party apps) and double-check the Microsoft Store one more time.

If none of these quick tips work, it’s time to roll up your sleeves and dive into Windows Settings.

1. Run Windows Store Troubleshooter

Windows includes built-in troubleshooters for various applications as well as features that help you determine the problem and fix it often. Therefore, you can run the troubleshooter for Windows Store as the first step to fix Microsoft Store issues.

Here is exactly how you can run it:

1. Open the Windows Settings application.
2. Go to Update & Security settings.
3. Click Troubleshoot in the left sidebar.
4. Click Additional Troubleshooters in the appropriate pane.
5. Scroll down and also click on Windows Store Apps.
6. Click Run the Troubleshooter.

Wait for the troubleshooter to find and fix problems in your store. As soon as the process is complete, give your Microsoft store a fresh start. If available quickly, you can start downloading as well as upgrading video games. If not, reset the Microsoft Store.

2. Reset the Microsoft Store

Microsoft uses its own WSReset tools to reset the Microsoft Store while keeping their apps and configurations intact. Also, it is not possible to reset the Microsoft store without changing account configurations and keeping all apps configured.

Windows 10 users will find the WSReset device in the C:/Windows/System32 folder, but you can also access it directly by searching for WSReset in Windows Search. When you press the WSReset command in the search results, a command window opens.

At first, it might appear that the command window does nothing without any executing codes and commands, but it resets the Microsoft Store in the backend. Be patient and let the welcome window close automatically and wait for the Microsoft Store to start on its own.

Opening Microsoft indicates that the reset procedure is indeed complete. Check that it works properly after the reset. Otherwise, make sure there is nothing left in the Cache folder (called Local State) of the Microsoft Store.

Copy and paste the compliant course directly into Windows File Explorer to access the folder:

If this folder is currently vacant, do nothing. If there is anything inside, get rid of all files here. Restart your computer system and also try to access the Microsoft Store again.

Store reset may not work in some situations. If this is the case here then continue with the following solutions.

3. Update date and language settings

Have you ever had issues with app stores on mobile when setting the date and language incorrectly? You probably have. The same goes for Microsoft Store on Windows.

Windows is smart enough to automatically change the time and date based on your location. Anticipate problems with Windows solutions such as Microsoft Store if any of them are not properly established.

Changing these configurations is as basic as this:

1. Open the Windows Settings application .
2. Navigate to the Time & & Language settings.
3. Click on Region in the left sidebar.
4. Make sure the correct region or country is chosen.

By transforming the region, you will instantly get the correct time for your region. However, if the day or time are still incorrect, you should also change them.

Click on Date & Time in the left sidebar. Disable the toggles for Set Time Immediately as well as Set Time Zone Immediately. After that, click on the Change button on the right below Set date and time manually. Enter in the right Date and Time as well as click Change. After that, you can enable both toggles again.

4. Update Microsoft Store app

If the error persists, you can upgrade the Microsoft Store apps if the Microsoft Store is still less competent. Nevertheless, you can simply perform this repair if you can access the Microsoft Store.

Some of your apps may be outdated and not updated immediately, causing issues with the store cache.

Store apps can currently be upgraded, especially if you keep Windows Auto-Update enabled at all times. Otherwise, here’s how you can check for updates:

1. Open Microsoft Store.
2. In the front right edge, click on the three horizontal dots.
3. Go to Downloads and Updates.
4. Then click Get Updates.

If updating the Store apps does not resolve the cache issue, run Microsoft Scan to ensure that malware is not at fault. Before doing this, disable the antivirus to make sure it’s not the bad guy.

5. Disable your antivirus

Still unable to download or upgrade apps from the Microsoft Store? If so, try uninstalling any kind of antivirus program running in the background. If possible, uninstall them temporarily.

As soon as the antivirus program is stopped, check if your Microsoft Store is working normally. If not, sign in with another Microsoft account to make sure there are no procedures preventing your store from working in general.

If changing the account solves the problem, after that there is something wrong with your other account, the one related to the store. Then restore it to a previous restore point or reset your operating system configurations.

Fix Microsoft Store Errors

Hope several solutions will definitely help you to solve the problem with Microsoft Store. If nothing seems to work, you may not have the option to reinstall Windows yet. Before doing this, uninstall a few of the built-in Microsoft Store apps, but this is not recommended as you may need to reinstall them again from the beginning.

Have you tried the brand new Microsoft Store yet? Previously it was only available for Windows 11 clients, now you can use it on Windows 10 as well.

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