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OneDrive file sync failed

Even though OneDrive which is heavily used for storing and syncing documents and settings from a device, is among the best cloud storage experiences on Windows 10 it’s still not a perfect system. Indeed, OneDrive has some issues.

OneDrive file sync failure on Windows 10 is one of the most common issues on OneDrive. Typically, this occurs when a customer account expires, when an account experiences issues, when software conflicts arise, and when there is an incorrect configuration.

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In this article, we’ll show you how to fix OneDrive sync issues on your computer.

Also read: How to recover permanently deleted files from OneDrive?

Methods to fix OneDrive sync issues

Method 1: Restart the OneDrive app

Sometimes this st a process error that leads to OneDrive sync failure. You will then need to restart the service to fix the problem. Here are the steps to restart the OneDrive app.

1. In the taskbar, right-click on the white cloud-shaped icon of OneDrive, then click “Close OneDrive”.

2. Then type “OneDrive” in the search bar and open the OneDrive app.

Now check whether or not you can sync your files.

Method 2: Check if your OneDrive account is well connected to Windows

If your Microsoft account is not connected with your Windows 10, then you will face the OneDrive synchronization problem. If you switched to the local account, then you will need to switch back to your Microsoft account. Here’s how you can do it.

1. Tap “Settings” in the “Start” menu and open “Settings”.

2. Click on “Sign in with a Microsoft account”.

Windows account information

3. Then sign out, then sign back in following the instructions to fix OneDrive sync issue on Windows 10.

Method 3: Check available storage

You may There is still plenty of space on your device, but OneDrive won’t be able to sync with your OneDrive account if its storage space is already full. So you will need to check if you still have free space left in your account. Here’s how you can do it:

1. Click the OneDrive button in the lower right corner of the screen to open the OneDrive interface.

2. Then, click on the “More” option and go to “Settings”.

Settings on OneDrive

3. Open the “Account” tab and you will see the details of the cloud storage used by your OneDrive account.

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Details of the storage used on OneDrive

Tip: If you are already close to the storage limit, you will probably have need to clean up some files or update your account to fix file sync failure issues.

Method 4: Disable your Antivirus or Firewall

Uninstall your antivirus might also help you fix OneDrive sync issues. If you are unsure which antivirus is running on your computer, you can determine which antivirus program it is by following the instructions below.

1. Type “Control Panel” in the search bar and open it.

2. Select the “System and Security” option from the categories displayed, then select “Security and Maintenance”.

3. Then click the down arrow next to “Security” to see what antivirus is currently installed on your computer.

Antivirus protection on Windows

If Windows cannot detect your antivirus, then check the protection list of virus.

Method 5: Manually update OneDrive client

You can also manually update OneDrive client to fix OneDrive sync issue on your Windows 10. here is the tutorial.

1. Go to the OneDrive website, click the “Download” button and save your files to the computer.

Download OneDrive app on PC

2. Double-click on OneDriveSetup.exe, then start it.

Tip: If your computer is using the latest version of the program, then the configuration will be done automatically.< /p>

3. In the search box, type “OneDrive” and search for it. Then start the OneDrive app.

4. After you finish applying the above steps, the application will be updated automatically by the settings, then your problem should finally be able to be solved.

Method 6: Get files out of OneDrive folder

You can try moving some files out of the sync folder to help troubleshoot OneDrive sync issues.

1. Click on the OneDrive cloud icon, located in the notification area, to be able to open it. Then click on “More”.

2. Pause synchronization for 2 hours.

Pause synchronization for 2 hours

3. Select a file that’s in one of the synced folders, then move it to a folder that’s not on OneDrive.

4. Select the “More” button again and choose the “Resume Sync” option.

Once the synchronization is complete, please return the file to its original place.

< h3>Method 7: Disable Office loading

If you will receive the error message “Updating blocked”, you can try disabling Office to fix the OneDrive failed issue. Here are the steps:

1. Click on the OneDrive cloud icon, located in the notification area, then open it.

2. Then click on the “More” button and select the “Settings”.

3. Navigate to the “Office” tab and uncheck “Use Office apps to sync the Office files I open”.

Disable Office loading

Method 8: Disable temporary proxy settings

There is a method disabling temporary proxy settings. You just need to follow the instructions below to fix the problem.

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If you are using Microsoft Edge, then please follow the steps below:

1. Type “Settings” in the search box and then open it.

2. Select the “Networks and Internet” option, then click on “Proxy”.

3. In proxy settings, you can toggle “ON” or “OFF” to auto-detect settings or use configuration scripts.


  • You can choose to use a proxy server in the manual proxy settings. In general terms this should be off, then you will need to select the ‘Save’ option if you are currently ‘ON’.
  • When you are done using it, please make sure to be set to “OFF”, if it is not the default.

If you are using Internet Explorer 7, 8, 9, 10, or 11, then please refer to this guide.

  • In Internet Explorer, click on ‘Tools’, then ‘Internet Options’.
  • You will then need to navigate to the of “Connections”, then click on the “LAN settings” button.
  • Clean the option “Use a proxy server for your LAN”.
  • Finally, click on the ” Apply”, then “OK” to save all the changes made.

After all these steps, please restart your computer.

Method 9: Pay attention to the limits

In addition to this, there are a few limits that you will need to take into consideration to be able to fix OneDrive sync issue.

Keep the path as short as possible

The path (including file name and extension) should not exceed more than 400 characters. If the file path exceeds this limit, then you may experience OneDrive sync issues.

You should make sure your folders stay close to the base OneDrive folder, also make sure that the names files or folders are kept as short as possible to prevent synchronization problems.

Stop using unsupported characters

You should only not use characters like ” ” *: < > ? in file and folder names. In addition to the character restrictions, it should be noted that the following names are not allowed in the service: .lock, CON, PRN, AUX, NUL, etc. as well as filenames starting with ~$.

Limit file size

If you want to sync large files, make sure that the file size does not exceed 20 GB. Otherwise, you may see the messages “This file is too large to upload” or “Reduce the size of the file to upload”.

You you will need to protect these files by using a file compressor or using a different solution.

Prevent sync issues with OneNote

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You can store OneNote notebooks in OneDrive, but note-taking apps often use a much different synchronization process.

If you want to share a notebook, then you’ll need to make it available to other users using OneNote. OneNote app. Otherwise, when you try to share notebooks with OneDrive, you will encounter synchronization problems.

Note that network shares are not supported

If you try to move a OneDrive folder to another location, remember that the app does not support mapped drives or shared network folders. If so, the sync just won’t work.

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