• Employed by millions, OneDrive is a very popular solution for storing and synchronizing documents.
• However, sometimes synchronization doesn’t quite work as it should.
• Here’s what to do to fix the

  OneDrive sync problem step by step.

• To get started,

  make sure OneDrive is running. running on your PC, then sign in with your Microsoft account.

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As a building block of Windows 10, OneDrive is used to store and sync documents by millions of users. But sometimes the sync doesn’t quite work as it should.

Some synchronization issues may occur occasionally, most of which can be corrected and/or repaired.

Indeed, there are a few simple fixes you can try before seeking specialist intervention.

So let’s see what these fixes are to fix OneDrive cannot sync.

What to do if OneDrive failed to sync files?

1. Restart the OneDrive desktop app

1. Right-click the OneDrive icon in the toolbar.
2. Select Exit from the menu options.
3. Type Onedrive in the search box and open the app.
4. Check if you can sync your files.

If there is an error in the OneDrive process, restarting the service could potentially fix the problem.

2. Make sure your OneDrive account is connected to Windows

1. Open the start menu –> Parameters.
2. Go to the Accounts section –> Your information.
3. Select Sign in with a Microsoft account instead.
4. Follow the instructions, log out, then log back in.

OneDrive will not work if you are not signed in to Windows 10 with your Microsoft account. In the event that you are logged in with a local account, you will need to switch to your Microsoft account.

Note: If the account you are using is not the one associated with your OneDrive account, create a new one with the same credentials as OneDrive.

3. Reset OneDrive settings

Here’s how to do it:

1. Right-click the OneDrive icon in the toolbar.
2. Click Settings, Account and then Unlink.
3. Follow the setup wizard to set up OneDrive again.

4. Sync your files selectively

Here’s how to do it:

1. Right-click the OneDrive icon in the toolbar (if so, please click the arrow to show hidden icons next to the notification area).
2. Click on Settings, Account to see a list of all your sync sites.
3. Tap Choose folders for this library, then choose the folders you want to sync.

5. Move OneDrive folder or change file sync location

Here’s how to do it:

1. Create a new folder in the desired location and call it OneDrive.
2. Right-click the OneDrive icon in the toolbar.
3. Click Settings, Account and then Unlink.
4. Follow the setup process again and make sure to select the new location where OneDrive should sync to.

Or if you are already syncing:

1. Right-click the OneDrive icon in the toolbar.
2. Tap Stop syncing.
3. Select the folder for which you want to stop synchronization.
4. Click on Stop synchronization again and confirm the action with OK.
5. Follow the setup process again and click the Change

   Location

   link.

6. Select a new location on your local drive (as root path, not network drive).

6. Disable your antivirus/firewall

Your security software (antivirus, firewall, or other) can sometimes prevent OneDrive from syncing. The quickest solution to this problem is to disable your antivirus or firewall.

If the synchronization process completes successfully, you have identified the cause of this problem.

Remember to reactivate your protection as soon as you have synchronized your files.

7. Make sure the size of the file to sync is less than 10 GB

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Larger files will not be synced to OneDrive.

As a solution, you can use file compression software or a ZIP folder simply to reduce file size.

8. Check your computer’s storage capacity

Here’s how to do it:

1. Open File Explorer and click This PC.
2. Right-click on the hard drive whose files you want to sync.
3. Select Properties ->Disk Cleanup and click Clean up system files.
4. Select the files you want to delete and click OK.
5. Click Delete Files.

Your computer must have the same storage capacity that you use on OneDrive, for the synchronization to succeed.

If not, consider free up some space on your hard drive.

9. Install the latest Windows updates

Here’s how to do it:

1. Access Settings from the Start menu.
2. Choose Update & Security, then Windows Update.
3. Download and install available updates if there are any.

OneDrive sync issues are very common when running outdated versions of Windows 10.

Check for updates to make sure you are running the latest version of the operating system on your PC.

10. Adjust the Registry

1. Press Windows key + R to open the Run menu.
2. Type regedit and press Enter to open Registry Editor
3. Go to HKEY_CURRENT_USER/Software/Microsoft/OneDriveAccount
4. Find and delete registry directories related to your OneDrive account.
5. Open OneDrive and try adding your account again.

If OneDrive sync issues persist, please adjust registry keys.

11. Verify that your OneDrive setup is complete

1. Click on the start menu and select File Explorer.
2. Select the OneDrive folder in the left pane.
3. Select the Onedrive files you want to sync.
4. Keep the file path short (no more than 255 characters).

Sometimes you may have issues with OneDrive syncing due to configuration.

Therefore, we advise you to check if the OneDrive setup has completed successfully.

12. Reset OneDrive

1. Open the start menu and type cmd in the search box.
2. Right-click Command Prompt and select Run as administrator.
3. Type this command and press Enter: %localappdata%MicrosoftOneDrive

   onedrive.exe /reset

4. Check if the icon has reappeared in the toolbar. Otherwise, click Start and search for OneDrive in the search box.
5. Restart the application to check if the synchronization issue has been resolved.

If all else fails, reset the OneDrive sync app. Remember to back up your data before resetting.

There you go, we hope at least one of the solutions listed above helped you fix the sync issue in OneDrive.

If you have any comments or questions, hit the comments section below and let us know what you think.

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Frequently Asked Questions

• How to install OneDrive on your PC?

  Please go to onedrive.com and sign up by creating a Microsoft account or open the OneDrive app from the Windows toolbar. If you can’t log in, here’s what to do.

• How do I delete a shared file on OneDrive?

  To delete a shared file, please navigate to the affected OneDrive folder and move the items to the trash.

• How do I remove OneDrive sync?

  In the ->Programs and Features, select OneDrivie and press Uninstall. To troubleshoot sync issues, see this guide.

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